[{"data":1,"prerenderedAt":1252},["ShallowReactive",2],{"docs-list-en":3},[4,350,408,533,617,692,874,938,1006,1068,1141],{"id":5,"title":6,"body":7,"description":330,"extension":331,"keywords":332,"markets":341,"meta":342,"navigation":343,"order":324,"path":344,"seo":345,"slug":346,"stem":347,"translationKey":346,"updated":348,"__hash__":349},"docs/docs/en/add-address.md","Add your address",{"type":8,"value":9,"toc":323},"minimark",[10,15,24,31,38,41,46,49,59,68,86,93,96,99,105,110,116,121,127,132,135,140,142,146,149,154,158,163,167,172,174,179],[11,12,14],"h2",{"id":13},"lets-get-started","Let's get started!",[16,17,18,19,23],"p",{},"Tap ",[20,21,22],"strong",{},"\"Add address\""," to begin.",[16,25,26],{},[27,28],"img",{"alt":29,"src":30},"","/docs/images/add-address/Dine-adresser-1.png",[16,32,33,34,37],{},"The first thing you need to do is choose a country.",[35,36],"br",{},"\nThis is the country where the address or addresses you want to add are located.",[16,39,40],{},"Select your country.",[16,42,43],{},[27,44],{"alt":29,"src":45},"/docs/images/add-address/V-lg-land.png",[16,47,48],{},"Once you have chosen a country, you can add your address in the following ways:",[16,50,51,58],{},[52,53,55],"a",{"href":54},"#soeg-adresse",[20,56,57],{},"Search address"," - add by searching for your address",[16,60,61,67],{},[52,62,64],{"href":63},"#valg-forsyning",[20,65,66],{},"Choose utility"," - add by searching for your utility",[69,70,72,81],"market-only",{"markets":71},"DK",[16,73,74,80],{},[52,75,77],{"href":76},"#via-eloverblik",[20,78,79],{},"Energinet with MitID"," – here you will need MitID and possibly your latest bill from your electricity provider.",[16,82,83],{},[27,84],{"alt":29,"src":85},"/docs/images/add-address/V-lg-metode.png",[69,87,88],{"not":71},[16,89,90],{},[27,91],{"alt":29,"src":92},"/docs/images/add-address/V-lg-metode-2-metoder.png",[94,95],"hr",{},[11,97,57],{"id":98},"soeg-adresse",[16,100,101,102,104],{},"Enter your address and select the correct one from the list.",[35,103],{},"\n(You need to type the full street name before it shows anything)",[16,106,107],{},[27,108],{"alt":29,"src":109},"/docs/images/add-address/Skriv-adresse.png",[16,111,112,113,115],{},"Now fill in the information shown on the screen. It is often found on your latest invoice from your utility, or it is stated directly in the message you have received from the utility.",[35,114],{},"\nFinish by tapping \"Add\"",[16,117,118],{},[27,119],{"alt":29,"src":120},"/docs/images/add-address/Skriv-oplysninger.png",[16,122,123,124,126],{},"Now tap \"Go to address overview\"",[35,125],{},"\nwhere your address will then be displayed",[16,128,129],{},[27,130],{"alt":29,"src":131},"/docs/images/add-address/S-g-adr.-ga-r-til-adresse-oversigt.png",[16,133,134],{},"Tap \"Go to the address\" to see your consumption",[16,136,137],{},[27,138],{"alt":29,"src":139},"/docs/images/add-address/Adresse-oversigt.png",[94,141],{},[11,143,145],{"id":144},"valg-forsyning","Search utility",[16,147,148],{},"Enter the name of your utility or select the correct one from the list.",[16,150,151],{},[27,152],{"alt":29,"src":153},"/docs/images/add-address/V-lg-forsyning.png",[16,155,112,156,115],{},[35,157],{},[16,159,160],{},[27,161],{"alt":29,"src":162},"/docs/images/add-address/Forsyning-Skriv-oplysninger.png",[16,164,123,165,126],{},[35,166],{},[16,168,169],{},[27,170],{"alt":29,"src":171},"/docs/images/add-address/Group-6.png",[16,173,134],{},[16,175,176],{},[27,177],{"alt":29,"src":178},"/docs/images/add-address/Adresse-oversigt-1.png",[69,180,181,183,186,192,202,208,213,219,222,227,240,243,246,255,260,263,269,274,279,289,294,302,312,317,319],{"markets":71},[94,182],{},[11,184,79],{"id":185},"via-eloverblik",[16,187,18,188,191],{},[20,189,190],{},"\"Continue with MitID\""," to add your address via Eloverblik.",[16,193,194,195,198,199,201],{},"You will then receive some information about the process in ",[20,196,197],{},"Eloverblik"," and what you need to have ready.",[35,200],{},"\nOnce you have read the messages, you can simply tap to continue.",[16,203,18,204,207],{},[20,205,206],{},"\"Open Eloverblik\"",", and a new tab will open with Eloverblik.",[16,209,210],{},[27,211],{"alt":29,"src":212},"/docs/images/add-address/Fuldmagt---Stabilitet---Elma-ler-2.png",[16,214,18,215,218],{},[20,216,217],{},"\"Log in with MitID\""," to continue.",[16,220,221],{},"If this is the first time you log in to Eloverblik, they will ask for your CPR number. Enter your CPR number and continue.",[16,223,224],{},[27,225],{"alt":29,"src":226},"/docs/images/add-address/Eloverblik-1.png",[16,228,229,230,232,233,236,237,239],{},"Once you are logged in to ",[20,231,197],{},", you need to select the meters you want to bring into ",[20,234,235],{},"Meterportal",".",[35,238],{},"\nBy default, all of your available meters are already selected.",[16,241,242],{},"If there are no meters linked to you, you will instead need to use your latest bill from your electricity provider.",[16,244,245],{},"In the top right corner of the bill you will find a box with the information you need.",[16,247,248,249,252,254],{},"To add a meter, tap ",[20,250,251],{},"\"Add meter\"",[35,253],{},"\nthen enter the details from your latest bill.",[16,256,257],{},[27,258],{"alt":29,"src":259},"/docs/images/add-address/Eloverblik-v-lg-eller-tilf-j-ma-lere-2.png",[16,261,262],{},"Once you have selected which meters to add, scroll down the page to accept the consent.",[16,264,265,266],{},"Tick the box ✅ ",[20,267,268],{},"\"I have read and accept the terms\"",[16,270,18,271,218],{},[20,272,273],{},"\"Allow access\"",[16,275,276],{},[27,277],{"alt":29,"src":278},"/docs/images/add-address/Eloverblik-tillad-adgang-1.png",[16,280,18,281,284,286,287,236],{},[20,282,283],{},"\"Done\"",[35,285],{},"\n...or wait 15 seconds to automatically return to ",[20,288,235],{},[16,290,291],{},[27,292],{"alt":29,"src":293},"/docs/images/add-address/Eloverblik-tak-for-din-fuldmagt-1.png",[16,295,296,297,236,299,301],{},"Wait while we retrieve your data from ",[20,298,197],{},[35,300],{},"\nThis may take a little while, depending on how busy Eloverblik is.",[16,303,304,305,308,309,311],{},"When your data is ready, the ",[20,306,307],{},"\"Go to your addresses\""," button will appear.",[35,310],{},"\nTap it to go to your address overview.",[16,313,314],{},[27,315],{"alt":29,"src":316},"/docs/images/add-address/Henter-data-fra-Energinet-1.png",[16,318,134],{},[16,320,321],{},[27,322],{"alt":29,"src":178},{"title":29,"searchDepth":324,"depth":324,"links":325},2,[326,327,328,329],{"id":13,"depth":324,"text":14},{"id":98,"depth":324,"text":57},{"id":144,"depth":324,"text":145},{"id":185,"depth":324,"text":79},"Search for your address, or use the details from your latest bill.","md",[333,334,335,336,337,338,339,340],"add address","new address","add meter","meter number","customer number","bill","utility","several addresses",null,{},true,"/docs/en/add-address",{"title":6,"description":330},"add-address","docs/en/add-address","2026-09-04","TDmbsqk8XmIiBKYPXGXApdNgCmNicfGXZ-8s-nYr0yQ",{"id":351,"title":352,"body":353,"description":357,"extension":331,"keywords":394,"markets":341,"meta":400,"navigation":343,"order":401,"path":402,"seo":403,"slug":404,"stem":405,"translationKey":404,"updated":406,"__hash__":407},"docs/docs/en/aendre-maler-navn.md","Change meter name",{"type":8,"value":354,"toc":392},[355,358,368,373,376,379,384,387],[16,356,357],{},"If you have several meters at one address, you can name each meter so it is easier to keep track of the different meters.",[359,360,361,365],"ol",{},[362,363,364],"li",{},"Tap the 3 lines at the top and select \"Your addresses\"",[362,366,367],{},"Tap \"Edit\" on the meter you want to rename.",[16,369,370],{},[27,371],{"alt":29,"src":372},"/docs/images/aendre-maler-navn/aendring-af-navn-paa-maaler-1.png",[16,374,375],{},"Now type the name you want for the meter, in this example: \"Primary\", and finish by tapping save.",[16,377,378],{},"Now tap \"Go to address\"",[16,380,381],{},[27,382],{"alt":29,"src":383},"/docs/images/aendre-maler-navn/aendring-af-navn-paa-maaler-2.png",[16,385,386],{},"The name now appears at the top, for example \"Primary\" on the left, and another \"Test meter\" on the right.",[16,388,389],{},[27,390],{"alt":29,"src":391},"/docs/images/aendre-maler-navn/aendring-af-navn-paa-maaler-3.png",{"title":29,"searchDepth":324,"depth":324,"links":393},[],[395,396,397,398,399],"rename meter","meter name","name your meter","several meters","change name",{},5,"/docs/en/aendre-maler-navn",{"title":352,"description":357},"aendre-maler-navn","docs/en/aendre-maler-navn","2026-06-22","hJswEOUCI_eD781ng_w__o3HvBINxkD_wQQQbSAgET0",{"id":409,"title":410,"body":411,"description":425,"extension":331,"keywords":516,"markets":341,"meta":525,"navigation":343,"order":526,"path":527,"seo":528,"slug":529,"stem":530,"translationKey":529,"updated":531,"__hash__":532},"docs/docs/en/dette-ser-du-i-din-app.md","What you see in your app",{"type":8,"value":412,"toc":509},[413,418,423,426,434,437,449,455,457,464,467,493,499,501],[16,414,415],{},[27,416],{"alt":29,"src":417},"/docs/images/dette-ser-du-i-din-app/Dette-ser-du-i-din-app-1.png",[16,419,420],{},[27,421],{"alt":29,"src":422},"/docs/images/dette-ser-du-i-din-app/Dette-ser-du-i-din-app-2.png",[16,424,425],{},"When you open the Meterportal app, you quickly get an overview of your water consumption – both in total and in detail.",[427,428,430,431],"h3",{"id":429},"overview-page","📊 ",[20,432,433],{},"Overview page",[16,435,436],{},"On the front page you get a visual summary of your consumption:",[438,439,440,443,446],"ul",{},[362,441,442],{},"How much you have used today compared to yesterday.",[362,444,445],{},"Average consumption over the past 7 and 30 days.",[362,447,448],{},"A bar chart showing your daily consumption – so you can easily see which days use the most water.",[16,450,18,451,454],{},[20,452,453],{},"\"Show details\""," for even more insight.",[94,456],{},[427,458,460,461],{"id":459},"️-detailed-consumption-hours-days-months-years","⏱️ ",[20,462,463],{},"Detailed consumption (hours, days, months, years)",[16,465,466],{},"When you go into the details, you can see:",[438,468,469,472,490],{},[362,470,471],{},"Consumption hour by hour – perfect for spotting leaks or unusual consumption.",[362,473,474,475,478,479,478,482,485,486,489],{},"The option to switch the view between ",[20,476,477],{},"hours",", ",[20,480,481],{},"days",[20,483,484],{},"months"," and ",[20,487,488],{},"years"," at the top.",[362,491,492],{},"Data presented in clear charts with amounts in litres or cubic metres.",[494,495,496],"blockquote",{},[16,497,498],{},"💡 Use this feature to follow your consumption over time and keep track of changes in your everyday life.",[94,500],{},[16,502,503,504,508],{},"Do you have questions about how to read the numbers? Then please write to us at ",[52,505,507],{"href":506},"mailto:info@meterportal.eu","info@meterportal.eu"," – we are happy to help!",{"title":29,"searchDepth":324,"depth":324,"links":510},[511,514],{"id":429,"depth":512,"text":513},3,"📊 Overview page",{"id":459,"depth":512,"text":515},"⏱️ Detailed consumption (hours, days, months, years)",[517,518,519,520,521,522,523,524],"overview","consumption","graph","water consumption","daily consumption","hourly consumption","what the numbers mean","explanation",{},4,"/docs/en/dette-ser-du-i-din-app",{"title":410,"description":425},"dette-ser-du-i-din-app","docs/en/dette-ser-du-i-din-app","2026-08-31","WKKtzYX5sileIYw6y_gCv2XVRoVIae56zgWH1-VQeD8",{"id":534,"title":535,"body":536,"description":598,"extension":331,"keywords":599,"markets":609,"meta":610,"navigation":343,"order":611,"path":612,"seo":613,"slug":614,"stem":615,"translationKey":614,"updated":406,"__hash__":616},"docs/docs/en/el-tilslutning.md","Electricity connection",{"type":8,"value":537,"toc":595},[538,541,545,580,585,590],[16,539,540],{},"Before we can retrieve your electricity consumption and show it in Meterportal, you first need to give us your consent. This is done via an authorisation on eloverblik.dk (Energinet), and it only takes a moment.",[427,542,544],{"id":543},"how-to-do-it","How to do it:",[359,546,547,557,563,568,577],{},[362,548,549,552,553,236],{},[20,550,551],{},"Tap the green link"," in the app that says ",[554,555,556],"em",{},"\"Tap here to give us your consent\"",[362,558,559,560,236],{},"You are taken to eloverblik.dk – here you choose ",[20,561,562],{},"\"Log in as private\"",[362,564,565,236],{},[20,566,567],{},"Log in with MitID",[362,569,570,571,574,575,236],{},"Read through the terms, ",[20,572,573],{},"accept them",", and tap ",[20,576,273],{},[362,578,579],{},"You are now done!",[16,581,582],{},[27,583],{"alt":29,"src":584},"/docs/images/el-tilslutning/El-tilslutning---1.png",[16,586,587],{},[27,588],{"alt":29,"src":589},"/docs/images/el-tilslutning/El-tilslutning---2.png",[494,591,592],{},[16,593,594],{},"💡 Note: It may take a little while before your electricity data is visible in the app, as we first need to retrieve it from eloverblik.dk.",{"title":29,"searchDepth":324,"depth":324,"links":596},[597],{"id":543,"depth":512,"text":544},"Before we can retrieve your electricity consumption and show it in Meterportal, you first need to give us your consent.",[600,601,602,603,604,605,197,606,607,608],"electricity consumption","power","electricity meter","consent","authorisation","Energinet","MitID","no electricity data","electricity not showing",[71],{},6,"/docs/en/el-tilslutning",{"title":535,"description":598},"el-tilslutning","docs/en/el-tilslutning","B1GR50tVhdEXDoi41A00JhClW-I13xk64zagBXkWJ5s",{"id":618,"title":619,"body":620,"description":634,"extension":331,"keywords":678,"markets":341,"meta":685,"navigation":343,"order":686,"path":687,"seo":688,"slug":689,"stem":690,"translationKey":689,"updated":531,"__hash__":691},"docs/docs/en/glemt-adgangskode.md","Forgot your password?",{"type":8,"value":621,"toc":676},[622,627,632,635,665,670],[16,623,624],{},[27,625],{"alt":29,"src":626},"/docs/images/glemt-adgangskode/Nulstil-adgangskode-1-1.png",[16,628,629],{},[27,630],{"alt":29,"src":631},"/docs/images/glemt-adgangskode/Nulstil-adgangskode-2-1.png",[16,633,634],{},"If you have forgotten your password, you can quickly reset it directly from the login screen in the app:",[359,636,637,644,651,656,662],{},[362,638,639,640,643],{},"Open the app and tap ",[20,641,642],{},"\"Forgot password\""," below the login fields.",[362,645,646,647,650],{},"Enter your ",[20,648,649],{},"email address"," in the field shown.",[362,652,18,653,236],{},[20,654,655],{},"\"Send recovery email\"",[362,657,658,659,661],{},"You will now receive an email with a link to create a new password.",[35,660],{},"\n(Check your spam folder if you don't receive the email within a few minutes.)",[362,663,664],{},"Follow the link in the email and choose a new password.",[494,666,667],{},[16,668,669],{},"💡 Choose a password that is easy for you to remember – but hard for others to guess.",[16,671,672,673,675],{},"Are you having trouble resetting your password? Feel free to contact us at ",[52,674,507],{"href":506},", and we will help you further.",{"title":29,"searchDepth":324,"depth":324,"links":677},[],[679,680,681,682,683,684],"forgot password","reset password","cannot log in","wrong password","lost password","login not working",{},8,"/docs/en/glemt-adgangskode",{"title":619,"description":634},"glemt-adgangskode","docs/en/glemt-adgangskode","MobL95yVJABjD-BkXvI9A0GpBDRZexo68-YNgWUSCdo",{"id":693,"title":694,"body":695,"description":856,"extension":331,"keywords":857,"markets":341,"meta":867,"navigation":343,"order":868,"path":869,"seo":870,"slug":871,"stem":872,"translationKey":871,"updated":531,"__hash__":873},"docs/docs/en/hvordan-aktivere-man-push-pa-telefonen.md","How to enable Push on your phone",{"type":8,"value":696,"toc":852},[697,704,706,710,759,764,769,774,776,780,814,819,824,829,834,839,841,846],[16,698,699,700,703],{},"If you are not receiving messages from the Meterportal app, it may be because ",[20,701,702],{},"push notifications are turned off"," on your phone. Fortunately, this is easy to fix – here's how:",[94,705],{},[427,707,709],{"id":708},"on-iphone","📱 On iPhone:",[359,711,712,719,725,730,737,749],{},[362,713,714,715,718],{},"Go to ",[20,716,717],{},"Settings"," on your iPhone.",[362,720,721,722,724],{},"Scroll down and tap ",[20,723,235],{}," (in the list of apps).",[362,726,18,727,236],{},[20,728,729],{},"Notifications",[362,731,732,733,736],{},"Make sure ",[20,734,735],{},"\"Allow Notifications\""," is enabled (the toggle should be green).",[362,738,739,740,478,743,478,746,236],{},"If you like, enable display on: ",[20,741,742],{},"Lock Screen",[20,744,745],{},"Notification Centre",[20,747,748],{},"Banners",[362,750,751,752,485,755,758],{},"You can also turn on ",[20,753,754],{},"Sounds",[20,756,757],{},"Badges"," if you want extra attention on the messages.",[16,760,761],{},[27,762],{"alt":29,"src":763},"/docs/images/hvordan-aktivere-man-push-pa-telefonen/Hvordan-aktivere-man-Push-pa--telefonen---iphone-1.png",[16,765,766],{},[27,767],{"alt":29,"src":768},"/docs/images/hvordan-aktivere-man-push-pa-telefonen/Hvordan-aktivere-man-Push-pa--telefonen---iphone-2.png",[16,770,771],{},[27,772],{"alt":29,"src":773},"/docs/images/hvordan-aktivere-man-push-pa-telefonen/Hvordan-aktivere-man-Push-pa--telefonen---iphone-3.png",[94,775],{},[427,777,779],{"id":778},"on-android","🤖 On Android:",[359,781,782,787,797,803,807],{},[362,783,714,784,786],{},[20,785,717],{}," on your phone.",[362,788,18,789,792,793,796],{},[20,790,791],{},"Apps"," or ",[20,794,795],{},"Apps & notifications"," (the name may vary).",[362,798,799,800,802],{},"Find and select ",[20,801,235],{}," in the list.",[362,804,18,805,236],{},[20,806,729],{},[362,808,809,810,813],{},"Make sure notifications are ",[20,811,812],{},"allowed"," – and that they are not muted or hidden.",[16,815,816],{},[27,817],{"alt":29,"src":818},"/docs/images/hvordan-aktivere-man-push-pa-telefonen/Hvordan-aktivere-man-Push-pa--telefonen---android-1.png",[16,820,821],{},[27,822],{"alt":29,"src":823},"/docs/images/hvordan-aktivere-man-push-pa-telefonen/Hvordan-aktivere-man-Push-pa--telefonen---android-2.png",[16,825,826],{},[27,827],{"alt":29,"src":828},"/docs/images/hvordan-aktivere-man-push-pa-telefonen/Hvordan-aktivere-man-Push-pa--telefonen---android-3.png",[16,830,831],{},[27,832],{"alt":29,"src":833},"/docs/images/hvordan-aktivere-man-push-pa-telefonen/Hvordan-aktivere-man-Push-pa--telefonen---android-4.png",[16,835,836],{},[27,837],{"alt":29,"src":838},"/docs/images/hvordan-aktivere-man-push-pa-telefonen/Hvordan-aktivere-man-Push-pa--telefonen---android-5.png",[94,840],{},[494,842,843],{},[16,844,845],{},"💡 Tip: Once you have turned notifications back on, open the Meterportal app and make sure you have also selected which alarms you want to receive (under Notifications**> settings**).",[16,847,848,849,851],{},"Still having trouble? Then write to us at ",[52,850,507],{"href":506}," – we are happy to help.",{"title":29,"searchDepth":324,"depth":324,"links":853},[854,855],{"id":708,"depth":512,"text":709},{"id":778,"depth":512,"text":779},"If you are not receiving messages from the Meterportal app, it may be because push notifications are turned off on your phone.",[858,859,860,861,862,863,864,865,866],"push","not getting messages","no notifications","push not working","not receiving notifications","iPhone","Android","notifications turned off","allow notifications",{},11,"/docs/en/hvordan-aktivere-man-push-pa-telefonen",{"title":694,"description":856},"hvordan-aktivere-man-push-pa-telefonen","docs/en/hvordan-aktivere-man-push-pa-telefonen","4ReazOOsDbHUcp8jQSy6DxIJcek4f6zHMP8pxP2o8os",{"id":875,"title":876,"body":877,"description":922,"extension":331,"keywords":923,"markets":341,"meta":931,"navigation":343,"order":932,"path":933,"seo":934,"slug":935,"stem":936,"translationKey":935,"updated":406,"__hash__":937},"docs/docs/en/hvordan-sletter-jeg-min-konto.md","How do I delete my account",{"type":8,"value":878,"toc":920},[879,882,910,915],[16,880,881],{},"If you want to delete your account permanently, you can do so directly in the app. Follow these steps:",[359,883,884,890,897,900,907],{},[362,885,886,889],{},[20,887,888],{},"Tap the menu icon"," in the top left corner of the app.",[362,891,892,893,896],{},"Select ",[20,894,895],{},"\"Your profile\""," in the menu – you are taken to the page with your user details.",[362,898,899],{},"Scroll down to the bottom of the page.",[362,901,902,903,906],{},"Tap the red ",[20,904,905],{},"\"Delete user\""," button.",[362,908,909],{},"Confirm that you want to delete your account.",[16,911,912],{},[27,913],{"alt":29,"src":914},"/docs/images/hvordan-sletter-jeg-min-konto/slet-konto-7.png",[494,916,917],{},[16,918,919],{},"⚠️ When you delete your account, all of your data will be permanently removed and cannot be restored.",{"title":29,"searchDepth":324,"depth":324,"links":921},[],"If you want to delete your account permanently, you can do so directly in the app.",[924,925,926,927,928,929,930],"delete account","delete user","delete my data","unsubscribe","cancel","GDPR","remove account",{},9,"/docs/en/hvordan-sletter-jeg-min-konto",{"title":876,"description":922},"hvordan-sletter-jeg-min-konto","docs/en/hvordan-sletter-jeg-min-konto","f6YQ1yNDsmHk2oy6gJJW4H63FfZFNbNUtUtm1O91GhA",{"id":939,"title":940,"body":941,"description":945,"extension":331,"keywords":993,"markets":341,"meta":1000,"navigation":343,"order":512,"path":1001,"seo":1002,"slug":1003,"stem":1004,"translationKey":1003,"updated":348,"__hash__":1005},"docs/docs/en/kan-ikke-finde-min-adresse.md","Can't find my address?",{"type":8,"value":942,"toc":991},[943,946,967,981,986],[16,944,945],{},"If you can't find your address in Meterportal, it is usually due to one of two things:",[359,947,948,959],{},[362,949,950,953,955,956,958],{},[20,951,952],{},"Your address is not linked to a water utility that uses Meterportal",[35,954],{},"\nUnfortunately, your residence is not part of a water utility that uses Meterportal. That is why we cannot show your water consumption in the app.",[35,957],{},"\nWe are continuously working on getting more water utilities on board. You are very welcome to contact your local water utility and ask whether they plan to join Meterportal.",[362,960,961,964,966],{},[20,962,963],{},"There may be a typo in your address",[35,965],{},"\nPlease check whether you have spelled the address correctly – for example, whether a house number, letter or something else is missing. Try a few different variations if needed.",[69,968,970],{"markets":969},"DK,SE,FI",[16,971,972,973,976,977,980],{},"If the address contains an ",[20,974,975],{},"å",", also try writing ",[20,978,979],{},"\"aa\""," instead.",[16,982,983,984,675],{},"Still having trouble? Then feel free to write to us at ",[52,985,507],{"href":506},[16,987,988],{},[27,989],{"alt":29,"src":990},"/docs/images/kan-ikke-finde-min-adresse/Kan-ikke-finde-min-adresse.png",{"title":29,"searchDepth":324,"depth":324,"links":992},[],[994,995,996,997,998,999],"address not found","cannot find address","address missing","search does not work","utility not listed","no results",{},"/docs/en/kan-ikke-finde-min-adresse",{"title":940,"description":945},"kan-ikke-finde-min-adresse","docs/en/kan-ikke-finde-min-adresse","YPZmk-8Axj2BqSHf6j6bAq7q84dhsUfL0ne_lvEdw9Q",{"id":1007,"title":1008,"body":1009,"description":1052,"extension":331,"keywords":1053,"markets":341,"meta":1060,"navigation":343,"order":1061,"path":1062,"seo":1063,"slug":1064,"stem":1065,"translationKey":1064,"updated":1066,"__hash__":1067},"docs/docs/en/kom-godt-i-gang.md","Getting started!",{"type":8,"value":1010,"toc":1050},[1011,1016,1026,1032,1042,1045],[16,1012,1013],{},[27,1014],{"alt":29,"src":1015},"/docs/images/kom-godt-i-gang/Group-7.png",[16,1017,1018,1021,1022,1025],{},[20,1019,1020],{},"Step 1:"," Download the ",[554,1023,1024],{},"\"Meterportal\""," app via the QR code, the App Store, Google Play or the website.",[16,1027,1028,1031],{},[20,1029,1030],{},"Step 2:"," Open the app, enter your email address and follow the instructions on screen – the app will find your account or help you create one.",[16,1033,1034,1037,1038,1041],{},[20,1035,1036],{},"Step 3:"," ",[52,1039,6],{"href":1040},"/docs/add-address"," using the details from your utility.",[16,1043,1044],{},"You are now ready to use the app and to set up alarms for the address.",[494,1046,1047],{},[16,1048,1049],{},"💡 It may take up to a week before you can see your consumption. This is because it depends on when the water utility has updated their system with the new water meter.",{"title":29,"searchDepth":324,"depth":324,"links":1051},[],"Get started with Meterportal in three simple steps – download the app, sign in with your email and add your address.",[1054,1055,1056,1057,1058,1059],"get started","download the app","log in","sign up","first time","new user",{},1,"/docs/en/kom-godt-i-gang",{"title":1008,"description":1052},"kom-godt-i-gang","docs/en/kom-godt-i-gang","2026-09-01","AoJeF5aqHtoDwk3B-CD4D36IJ1q0sO6ZedQLlFvVia0",{"id":1069,"title":1070,"body":1071,"description":1129,"extension":331,"keywords":1130,"markets":341,"meta":1134,"navigation":343,"order":1135,"path":1136,"seo":1137,"slug":1138,"stem":1139,"translationKey":1138,"updated":406,"__hash__":1140},"docs/docs/en/skift-adgangskode.md","Change password",{"type":8,"value":1072,"toc":1127},[1073,1078,1083,1086,1122],[16,1074,1075],{},[27,1076],{"alt":29,"src":1077},"/docs/images/skift-adgangskode/slet-konto-8.png",[16,1079,1080],{},[27,1081],{"alt":29,"src":1082},"/docs/images/skift-adgangskode/Nulstil-adgangskode.png",[16,1084,1085],{},"If you want to update your password, you can easily do so directly in the app. Follow this guide:",[359,1087,1088,1092,1096,1103,1116],{},[362,1089,1090,889],{},[20,1091,888],{},[362,1093,892,1094,896],{},[20,1095,895],{},[362,1097,1098,1099,1102],{},"Tap the ",[20,1100,1101],{},"\"Change password\""," button under your contact details.",[362,1104,1105,1106,1109,1110,1113,1114,236],{},"Enter the following: Your ",[20,1107,1108],{},"current password",", your ",[20,1111,1112],{},"new password",", repeat your ",[20,1115,1112],{},[362,1117,18,1118,1121],{},[20,1119,1120],{},"\"Save\""," to confirm the change.",[494,1123,1124],{},[16,1125,1126],{},"💡 Choose a password that you don't use anywhere else and that contains both letters and numbers for better security.",{"title":29,"searchDepth":324,"depth":324,"links":1128},[],"If you want to update your password, you can easily do so directly in the app.",[1112,1131,1132,1133],"change password","update password","edit password",{},7,"/docs/en/skift-adgangskode",{"title":1070,"description":1129},"skift-adgangskode","docs/en/skift-adgangskode","7FtrcMrJmxau8RGx9zTPIpHPPg04YspCG02o7TGaLHc",{"id":1142,"title":1143,"body":1144,"description":1234,"extension":331,"keywords":1235,"markets":341,"meta":1245,"navigation":343,"order":1246,"path":1247,"seo":1248,"slug":1249,"stem":1250,"translationKey":1249,"updated":406,"__hash__":1251},"docs/docs/en/til-afmelding-af-alarmer-2.md","Subscribe / unsubscribe to alarms",{"type":8,"value":1145,"toc":1231},[1146,1149,1169,1171,1214,1221,1226],[16,1147,1148],{},"In Meterportal you can choose which types of alarms you want to receive – and how you want to be informed. This applies, for example, to:",[438,1150,1151,1157,1163],{},[362,1152,1153,1154],{},"💧 ",[20,1155,1156],{},"Leak",[362,1158,1159,1160],{},"🚿 ",[20,1161,1162],{},"Sudden high consumption",[362,1164,1165,1166],{},"❄️ ",[20,1167,1168],{},"Low temperature at the meter",[427,1170,544],{"id":543},[359,1172,1173,1179,1184,1189,1192,1207],{},[362,1174,1098,1175,1178],{},[20,1176,1177],{},"Bell"," in the top right of the app.",[362,1180,714,1181,1183],{},[20,1182,717],{}," at the bottom of the app.",[362,1185,892,1186,236],{},[20,1187,1188],{},"Notifications from water meter",[362,1190,1191],{},"Here you see an overview of the different types of alarms.",[362,1193,1194,1195,1198,1199,1202,1203,1206],{},"For each alarm type, you can choose how you want to be notified: 📧 ",[20,1196,1197],{},"Email",", 💬 ",[20,1200,1201],{},"SMS",", 🔔 ",[20,1204,1205],{},"Push notification"," (notification on your phone).",[362,1208,1209,1210,1213],{},"Use the buttons to ",[20,1211,1212],{},"enable or disable"," the desired notification type.",[16,1215,1216,1217,1220],{},"You can also tap ",[20,1218,1219],{},"\"Enable all\""," at the top if you want to turn on all alarms at once.",[16,1222,1223],{},[27,1224],{"alt":29,"src":1225},"/docs/images/til-afmelding-af-alarmer-2/afmelding-af-alarmer.png",[494,1227,1228],{},[16,1229,1230],{},"💡 We recommend that you at least enable one form of notification for leaks, so you are quickly informed of any problems.",{"title":29,"searchDepth":324,"depth":324,"links":1232},[1233],{"id":543,"depth":512,"text":544},"In Meterportal you can choose which types of alarms you want to receive – and how you want to be informed.",[1236,1237,1238,1239,1240,1241,1242,1243,1244],"alarms","leak alarm","turn off alarm","turn on alarm","too many messages","sms","email notification","water leak","notifications",{},10,"/docs/en/til-afmelding-af-alarmer-2",{"title":1143,"description":1234},"til-afmelding-af-alarmer-2","docs/en/til-afmelding-af-alarmer-2","yHTGrJXJQllL_JFKoEZcAj22DtaIRfdrGNFo6Aung4M",1790245602013]