Forgot your password?

If you have forgotten your password, you can quickly reset it directly from the login screen in the app:

1. Open the app and tap "Forgot password" below the login fields.
2. Enter your email address in the field shown.
3. Tap "Send recovery email".
4. You will now receive an email with a link to create a new password.
   (Check your spam folder if you don't receive the email within a few minutes.)
5. Follow the link in the email and choose a new password.

💡 Choose a password that is easy for you to remember – but hard for others to guess.

Are you having trouble resetting your password? Feel free to contact us at info@meterportal.eu, and we will help you further.