How to enable Push on your phone

If you are not receiving messages from the Meterportal app, it may be because push notifications are turned off on your phone. Fortunately, this is easy to fix – here's how:

📱 On iPhone:

1. Go to Settings on your iPhone.
2. Scroll down and tap Meterportal (in the list of apps).
3. Tap Notifications.
4. Make sure "Allow Notifications" is enabled (the toggle should be green).
5. If you like, enable display on: Lock Screen, Notification Centre, Banners.
6. You can also turn on Sounds and Badges if you want extra attention on the messages.

🤖 On Android:

1. Go to Settings on your phone.
2. Tap Apps or Apps & notifications (the name may vary).
3. Find and select Meterportal in the list.
4. Tap Notifications.
5. Make sure notifications are allowed – and that they are not muted or hidden.

💡 Tip: Once you have turned notifications back on, open the Meterportal app and make sure you have also selected which alarms you want to receive (under Notifications**> settings**).

Still having trouble? Then write to us at info@meterportal.eu – we are happy to help.