Can't find my address?

If you can't find your address in Meterportal, it is usually due to one of two things:

Your address is not linked to a water utility that uses Meterportal
Unfortunately, your residence is not part of a water utility that uses Meterportal. That is why we cannot show your water consumption in the app.
We are continuously working on getting more water utilities on board. You are very welcome to contact your local water utility and ask whether they plan to join Meterportal.
There may be a typo in your address
Please check whether you have spelled the address correctly – for example, whether a house number, letter or something else is missing. Try a few different variations if needed.

Applies to Denmark, Sweden, Finland

If the address contains an å, also try writing "aa" instead.

Still having trouble? Then feel free to write to us at info@meterportal.eu, and we will help you further.